ADA House, Level 2, 54-58 Havelock St
West Perth WA 6005
PO Box 29, West Perth
Perth WA 6872
The retirement village industry in WA will be aware that a code of practice is prescribed in respect of retirement villages from time to time. Although the existence of such a code is expressly recognised in the Retirement Villages Act 1992 (WA), it is in fact prescribed under the Fair Trading Act 2010 (WA). Until 30 September 2018, retirement villages were operating under the Interim Code of Fair Practice for Retirement Villages 2018....
Acting Commissioner for Consumer Protection David Hillyard advised that the investigation will examine various contracts offered by retirement village operators to see if they breach the "unfair contract terms" provisions of the Australian Consumer Law (ACL). One focus of the investigation will be the 'deferred management fees' or 'deferred residency fees' often payable when a resident vacates their unit....
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