Australian Consumer Law Under the Australian Consumer Law (“ACL”) suppliers automatically provide consumers with certain statutory guarantees for the goods and services that they purchase. A supplier is anyone who, in trade or commerce, sells goods or services to a...
Health Blog
Case Summary | Damages for unplanned birth following failed sterilisation procedure
The background Ms O’Loughlin (the Plaintiff), a mother of six children at the relevant time, was advised by Dr McCallum (the First Defendant) to consider a sterilisation procedure after the birth of her sixth child. The Defendant had recommended the sterilisation...
Unauthorised access of medical records leads to cancellation of registration
Over a period of several months in 2019, whilst working in the intensive care unit of a hospital, the nurse accessed the medical records of: her husband; two former partners of the husband; three children of the husband; and 27 people who had no apparent connection to...
When talk isn’t cheap: defamation and negative online reviews
With a recent trend in negative Google review defamation cases favouring the applicant, business owners cannot be blamed for thinking that defamation proceedings are the answer to removing negative reviews. But is this realistic? Or is there more to these cases than...
Case summary | Negative online reviews result in a handsome reward in defamation action
The background Dr Nettle, a highly regarded and successful plastic and reconstructive surgeon, commenced proceedings against a former patient, Ms Cruse, alleging that she had defamed him in four separate publications. The four publications alleged relevantly that Dr...
Case summary | Federal Court challenge to Professional Services Review dismissed
The key issues Dr Karmakar challenged the validity of each stage of the PSR process and sought: a declaration that the decision by a delegate of Medicare (the Delegate) to ask the Director of PSR Agency (the Director) to review her practice was invalid; a declaration...
Avoiding an AHPRA complaint: how to mitigate the risk
The expression applies as much to events happening in our lives, as it does to health practitioners who seek to avoid the dreaded notice from AHPRA advising of a notification or investigation about them. Practitioners do not have the luxury of selecting their patients...
Case summary | Doctor suspended for romantic relationship with patient 20 years his junior
The background The complaint alleged that throughout March 2017 to August 2017, the practitioner failed to maintain proper professional boundaries by entering into a romantic and personal relationship with the patient, which included: calling her approximately 85...
Case summary | Dentist successful in defamation proceedings for negative Google review
The background Dr Dean, a well-known periodontist in Melbourne, commenced proceedings against Ms Puleio alleging that she defamed her in four publications on Google reviews of Dr Dean’s business, Kew Periodontics and Dental Implants (Kew Periodontics). Ms Puleio was a...
Case summary | Hospital breached duty of care for failure advise of urgency and failure to refer
Background On 19 September 2010, Ms Makaroff (the Plaintiff) suffered a dislocated shoulder and a bite wound on her from one of her horses. She was taken to Hawesbury District Hospital (Hospital) for plastic surgery and later discharged. Her general practitioner (the...