Complaints and legal claims can add stress to the practitioner’s life, disrupts and detracts from the provision of services, adversely affects the practice’s reputation and the legal costs in responding to the complaints and / or legal claims often exceeds the fees...
Enore Panetta
New National Law
Western Australia has now adopted the Health Practitioner Regulation National Law, set out in the Schedule to the Health Practitioner Regulation National Law Act 2009 (Qld), as it stood on 10 October 2023 with modifications, as a law of Western Australia. The...
Navigating the blur: free speech and social media perils for doctors
It has been reported that numerous complaints were anonymously made, and some related to online posts within private or closed groups. While every complaint is required to be investigated by Ahpra, it has indicated that none of its investigations (at the time of...
Dealing with the Stress of Litigation and Complaints
The Emotional Cost Seeing your name on the initial claim or complaint associated with alarming legal terms like negligent, below standard of care or unprofessional may cause a roller coaster of emotions: shock, anger, fear and anxiety, guilt, shame, defensiveness,...
Revised shared Code of Conduct
The revised code will come into effect on 29 June 2022 and applies to the following National Boards: Aboriginal and Torres Strait Islander Health Practice Chinese Medicine Chiropractic Dental Medical radiation practice Occupational therapy Optometry Osteopathy...
Delay in pancreatic cancer diagnosis did not impact terminal diagnosis
Facts In the evening on 25 December 2017, the plaintiff presented to the Emergency Department at the Hospital. The plaintiff had central chest pain associated with shortness of breath and nausea. Blood tests and a chest X ray were done. Later that evening the...
Case Summary | Failure to follow up referral held to be a breach of duty
The Background Dr Sorough Ziaee was ordered to pay damages to his patient, Mr Michael Rubino after he failed to adequately follow up after a referral to a surgeon in the public system in the ACT. Mr Rubino consulted Dr Ziaee at first in July 2013, in relation to the...
Major review of cosmetic surgery industry announced
The review will be led by the outgoing Queensland Health Ombudsman Andrew Brown and will consider the current risk-based regulatory framework of AHPRA and National Boards and examine the current codes of conduct, the notifications and investigations protocols and the...
Case summary | Doctor suspended for romantic relationship with patient 20 years his junior
The background The complaint alleged that throughout March 2017 to August 2017, the practitioner failed to maintain proper professional boundaries by entering into a romantic and personal relationship with the patient, which included: calling her approximately 85...
Recalibrating telehealth risks
Since March 2020 (and, at the time of writing, continuing at least until the end of the year) temporary telehealth items have been made available on the Medicare Benefits Schedule in response to COVID-19. Whether due to pandemics or as a product of new and evolving...